01604 953699
Terms & Conditions
About Us
This website is owned and operated by Canal Wholesale Supplies Ltd, registered in England and Wales. Registration Number 11852783. Registered address : 1 Billing Road, Northampton, NN1 5AL
Towpath Tipples and The Canal Shop Company are trading styles of Canal Wholesale Supplies Ltd.
If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Towpath Tipples
Unit 2 First West Business Centre Linnell Way Kettering NN16 8PS United Kingdom
Phone: 01604 953699
Email: drinks [at] towpathtipples [dot] co [dot] uk
VAT Registration Number GB317 6752 86
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We are unable to send these products to addresses outside of the United Kingdom. This is due to the volume of alcohol in the drinks.
We accept card payment and PayPal payments. We do not charge for any item until it is ready to ship. If you do not wish to pay online, you may send your card information via phone, email or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We are unable to send these products to addresses outside of the United Kingdom. This is due to the volume of alcohol in the drinks.
We accept card payment and PayPal payments. We do not charge for any item until it is ready to ship. If you do not wish to pay online, you may send your card information via phone, email or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule
We will normally despatch your order to you in 2 business days. In exceptional circumstances we may not be able to achieve this and we will attempt to inform you of the delay.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Due to Covid-19 government guidance, we are working remotely with skeleton staff. Thank you kindly for your patience during this unprecedented time.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Due to Covid-19 government guidance, we are working remotely with skeleton staff. Thank you kindly for your patience during this unprecedented time.
Credit Card Security
When the order is placed at our website, any payment card details you enter are processed by a third party organisation who are PCI Level 1 accredited.
Your payment card details are not stored by Canal Wholesale Supplies Ltd either on the Towpath Tipples website nor on any systems operated by us unless you have chosen to provide your card details by phone, email or post.
Any payments made using PayPal are subject to their terms and conditions. We do not have access to any of your payment details entered using PayPal.
Your payment card details are not stored by Canal Wholesale Supplies Ltd either on the Towpath Tipples website nor on any systems operated by us unless you have chosen to provide your card details by phone, email or post.
Any payments made using PayPal are subject to their terms and conditions. We do not have access to any of your payment details entered using PayPal.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01604 953699 or email us drinks [at] towpathtipples [dot] co [dot] uk or write to us at Unit 2 First West Business Centre Linnell Way Kettering NN16 8PS United Kingdom
Returns Policy
Your rights to return goods are protected under the UK Consumer Contracts Regulations.
You are entitled to cancel your order within 14 days and return the goods within a further 14 days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days of receipt of the goods at our premises. You are responsible for the cost and the risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
You are entitled to cancel your order within 14 days and return the goods within a further 14 days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days of receipt of the goods at our premises. You are responsible for the cost and the risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.